All appointments require a card on file- Forms must be signed prior to the appointment scheduled. The forms will include the following:
Card on file
I hereby authorize The Farmhouse Spa & Waxing Studio to process credit card payments from the credit card saved on file when booking. Patients must have a current and active credit card on file at all times or risk any future appointments being cancelled without notice. I understand credit card payments will not be processed without due cause, and this card will only be charged for missed, late or no show appointment fees without my approval. By signing this form you give us permission to charge your card for the amount of services booked on or after this date.
Recognizing that everyone’s time is valuable and the appointment time is limited, we ask that you provide a 48 hour notice if you are unable to keep your appointment.
The Farmhouse Spa & Waxing Studio reserves the right to charge full price of the service booked for any appointment that is not cancelled within a 48 hour advance notice.
If you are 20 minutes late to an appointment, you will automatically be billed a $25 late fee.
In addition, a “No Show” fee of $100 will be charged if the patient fails to show for an appointment. This fee cannot be put towards a future service, and will be charged to the credit card on file at the missed appointment date and time. Gift Certificates are not valid for the policy.
A client with three cancellations in a row risks being terminated from the practice.
Multiple “No Shows” in any 12 month period will result in termination from our practice.
We do not offer refunds or exchanges on any products or services.
Thank you for your anticipated cooperation. Gift Certificates are non-refundable.